CUSTOM DUTIES AND TAXES
All items are shipped from the UK and may be subject to local import taxes or custom duties.
Pre Loved London is not liable for delays in orders because of custom clearance issues at destination.
All items are dispatched via one of our trusted partners, Royal Mail or DHL. All orders will be dispatched within 2 working days and sent as next day delivery.
The placement of an order does not guarantee delivery of an item.
Pre Loved London makes every effort to maintain live inventory listings. In the rare event that we are unable to deliver items due to a mismatch in live inventory, E A F Trading Limited will cancel the order and make a full refund.
Local regulations may also prohibit import of items made with exotic materials.
For further information, please check out our Terms and Conditions
All of our transactions are in GBP, any other currencies quoted on our site are a guide only.
CREDIT CARD PAYMENTS
We accept payments from all major credit cards (including American Express). The cards are charged via our secure payment partner, Stripe, for the order value, plus shipping. Credit card companies may apply additional charges such as currency fees for international purchases.
CONTACT INFORMATION For any further shipping questions, please contact firstname.lastname@example.org